Redemption Rate vs. Breakage: What’s Ideal?
Redemption rate too low? Breakage too high? Learn how to optimize reward redemption for both customer engagement and business ROI.
What’s Next for Loyalty Programs in 2026?
What’s Next for Loyalty Programs in 2026? 5 Emerging Trends to Watch Customer loyalty is evolving fast. In 2026, merchants won’t just be handing out points — they’ll be orchestrating immersive, data-driven experiences that feel like community, not just transactions. Here are the biggest loyalty trends shaping the next wave of customer engagement. 1. Personalized […]
Are Millennials Still Loyal? Generational Shifts in Brand Engagement
Explore how generational preferences are shifting in loyalty — and what brands need to know to engage Millennials, Gen Z, and beyond.
Metrics Every Merchant Should Track in a Loyalty Program
Learn the key metrics that make or break loyalty programs. Discover how to track redemption, ROI, lifetime value, and more — and how Loyalty Plus makes it easy.
How to Choose the Right Loyalty Program Model for Your Business
Not sure whether to use points, cashback, vouchers, or tiers? Learn how to choose the right loyalty model for your brand — and how Loyalty Plus lets you mix and match.
